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Step 2: In the Run box, type “dxdiag” without quotes and press Enter to open the DirectX Diagnostic Tool. Protocol: SMB Functionality Use: Choose between Print only, Scan only, Print and Scan or None.Step 1: Press Windows + R key together on your keyboard to bring up the Run command box. Network path: Should contain the network name of the remote computer and must start with // followed by the path. …Display name: Name displayed in the front panel when you are choosing the file's scan destination/printing origin (depending of the functionality use). Download the HP Smart app from 123.hp.com (Android, Apple iOS, iPad OS), or HP Smart - Microsoft Store (Windows), or HP Smart - Mac App Store (Mac). Download and install HP Print and Scan Doctor by following the on-screen. Make sure the main tray is loaded with paper before turning on the printer. Fixes For HP Scanner Not Working on Windows Method 1: Make Use of HP Print and Scan Doctor Tool On your Windows PC, run HP Print and Scan Doctor to diagnose and fix printing and scanning issues.Scan QR codes: URLs, Contacts, Phone Numbers, etc.Fax: you can send your documents as a fax right from SwiftScan!.Scan premium quality PDFs or JPGs with 200 dpi and higher.Save your scan as PDF or JPG with one tap. The scanner app will then crop the document and optimize the colors.How Do I Get My Brother Printer To Scan?To work around this issue use either a local account that is not part of the local “Administrators” group or any domain user (including domain administrators).We … If your printer does not work properly, you should configure its IP address. Check that the scanner settings are in line with the network settings. Select the control panel from the list, then click scan. Hp scan to network folder mac not working Check to see if the Control Setting is activated: Navigate to Brother Printer and click on the utility.